“In quantum mechanics, the uncertainty principle, also known as Heisenberg’s uncertainty principle, is any of a variety of mathematical inequalities asserting a fundamental limit to the precision with which certain pairs of physical properties of a particle, known as complementary variables, such as position x and momentum p, can be known simultaneously.”(Uncertainty Principle, 2015/09/30)
Hopefully that wasn’t too scary any opening gambit! My point is that I’ve seen some managers and leaders try to govern complex problems by measuring a small number of critical parameters. I think that data driven delivery is great, but I caution anything which could discourage thinking about the broadest problem to be solved.
This may seem like too abstract a post. Imagine a scenario where you find an issue and fix it, if that issue was big you can get so focused on that never happening again that you become overly precise in measuring one metric of success and miss other issues. Rather than getting overly focused on one data point remember to optimize the whole.